The Tenure Facility is committed to accountability and transparency. Our Grievance and Redress Policy (GRP) provides a fair and accessible process for any stakeholder to raise concerns related to our work.
You may submit a grievance by email, phone, online form, or mail. See contact details below:
1. Confirmation of receipt will be provided within 7 working days.
2. The grievance will be assessed, and a proposed resolution shared within 30 days
3. Provide resolution within 30 days, or explain if more time is required.
We ensure confidentiality, protection from retaliation, and publish an annual report on grievances.
The Tenure Facility’s Ombudsman is a designated neutral party who advocates for fair and equitably administered processes. In the case the Grievance and Redress procedure fails to produce a satisfactory outcome, the Ombudsman may review a grievance made by a stakeholder and advise or make recommendations on actions needed to resolve the case. The Ombudsman maintains strict confidentiality and impartiality regarding all matters brought to his/her attention
The role of Ombudsman to the Tenure Facility has been held by Johan Munk since February 2022.
Additional details about the role of the Ombudsman can be found here.
The Secretariat of the Tenure Facility takes mismanagement and misconduct within the foundation itself, its grant management system and/or its partnerships very seriously. It will investigate allegations and respond accordingly.
Concerns of financial irregularities, blackmail, harassment, bribes, conflict of interest, nepotism, or other mismanagement/misconduct should be reported through the Tenure Facility´s Whistleblowing Channel.
Furthermore, the Tenure Facility has a zero-tolerance policy regarding sexual exploitation, abuse and harassment (SEAH), bullying, and discrimination. Any such misconduct should also be reported through the Whistleblowing Channel. Please see below the ways in which reporting may be done anonymously.